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- Jenny W.San Francisco, Verenigde Staten674427 sep 2018Eerste reviewer
A local contractor I trust referred me Fast KK Carpet Clean, saying they always use them. Great recommendation!
I'd already had a different cleaning company come *twice* who'd failed to deal with a horrible urine spot from a previous tenant's child. I didn't want the smell covered up! I needed cleaners to use an enzyme or something to break down the urine (like vinegar) and then steam clean it all away, without using migraine-inducing perfumes to try to hide the stench.
Many of the carpet companies I called clearly had *no* idea how to clean urine. But when I talked to Fast KK Carpet Clean, they understood immediately!
1) The scheduler listened carefully and asked questions, making sure they knew what I wanted (not just trying to close the booking fast).
2) They negotiated the process to be used, the booking (even rescheduling for an urgent appointment when I decided the stench would drive me mad if I waited) and sent email confirmations at every step with date, time, price, and service details.
3) The crew was friendly, funny, polite, fast, and very thoughtful. How attentive were they? They even took their dirty water with them, rather than have it go down my drain!
4) They used products specifically to get rid of urine.
5) They steam cleaned my carpet *very* thoroughly.
6) They did *not* apply perfumes to cover up the smell - we all wanted to be sure the urine was gone.
Not only did they remove the urine smell, they were a pleasure to work with. Highly recommended!Helpful 0Thanks 0Love this 0Oh no 0 - Qype Gebruiker (pan411…)Londen, Verenigd Koninkrijk0414 jun 2013
I make
sure that everything at home is always clean even the carpets. But when I
spilled coffee on one of my white carpets, I didn't know what to do. I was
scared to clean it myself. I looked online for some tips but I decided to go
for your carpet cleaning services here in London. I gave specific
instructions not to damage the rug. It was one of my favourite. Your crew
made it look like a very simple task. They were able to remove the stains and
left no traces. Your services are great. Keep it up.Helpful 0Thanks 0Love this 0Oh no 0 - Qype Gebruiker (donn24…)Londen, Verenigd Koninkrijk0319 jul 2013
Having
pets at home can be both fun and diffucult. It is difficult in terms of
cleaning their mess and that includes cleaning the carpets since they always
pee on it. However, I was not very sure if I could properly do it so I had to
find a carpet cleaning firm here in North West London to do it for me. Good
thing I found you guys and my carpet cleaning problems are now gone. Thank
you. I'll be getting your cleaning services again.Helpful 0Thanks 0Love this 0Oh no 0 - Qype Gebruiker (doddn4…)Londen, Verenigd Koninkrijk0330 jul 2013
After
moving to a smaller apartment, which felt really wonderful, I suddenly
realized I have a bigger problem maintaining the cleanliness. I'm still a
student and I didn't realize maintaining the cleanliness was this difficult.
That is why I decided to look for carpet cleaning company here in London I
contact you and I was never wrong! Your services were affordable and your
workers were the best.Helpful 0Thanks 0Love this 0Oh no 0 - Qype Gebruiker (cire2t…)Londen, Verenigd Koninkrijk0320 aug 2013
I was
thinking of buying new carpets because my carpets looked ugly and rusty (if
you know what I mean). A friend heard about my plans and she suggested that I
do it the practical way. She suggested that I call your carpet cleaning
company in London. Your company offered prices that are affordable and your
steam technicians were effective.Helpful 0Thanks 0Love this 0Oh no 0 - Qype Gebruiker (bob07n…)Londen, Verenigd Koninkrijk0422 aug 2013
Carpets
should be kept clean and tidy so dust, dirt and other irritants can be
eliminated. I called your carpet cleaning company in London to take care of
my carpets. The cleaning service was effective and my carpets were as good as
new.Helpful 0Thanks 0Love this 0Oh no 0