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- Jayson R.Hopatcong, Verenigde Staten05125 jan 2024
Mike keane is awesome .He sold me a 2022 slightly used silverado and I noticed a small dent in it and he had a guy out here next morning and it was fixed.
If you ate going to buy a truck or car ask for Mike keane.
The sales Manager was wonderfully also .She made ever thing seamless.Helpful 0Thanks 0Love this 0Oh no 0 - Ed Z.Wayne, Verenigde Staten016 mrt 2024
Misleading Extended Warranty and Lack of Response from Owner down. I purchased two Suburban's from Hawthorne: One brand new with all the bells and whistles in 2015 and a used 2017 in 2020. With the used I purchased a Platinum Extended Warrantee for $2,450 and in Bold Letters shows 72 months/ 100,000 miles. Well November 2023 the transmission goes on it 37 months after I purchased it with 83,000 miles on it and what do the claim it's not when I purchased it, it's when the original buyer purchased it!! Are you kidding me - So misleading!!
I talked to three people there: Carrie/Finance, Mike/Gen'l Mgr and Steve/Owner - All said they would get back to me and none have.
You decide if this is the company you would like to work with. After buying two suburbans, and you know they weren't cheap, I will never go back.
Ed ZHelpful 0Thanks 0Love this 0Oh no 0 - Michelle Z.Glen Rock, Verenigde Staten04313 feb 2024
My new Chevy Trax is amazing! I have been car shopping for a while now and the salesman Gary Monnecka made the whole process easy from start to finish. I look forward to being a long term customer for many years to come.
Helpful 0Thanks 0Love this 0Oh no 0 - Tim B.Brooklyn, Verenigde Staten1312 mrt 2024
Bobby Madden was amazing this is my second time Doing Business with him and I won't go anywhere else. Thanks. Ali
Helpful 0Thanks 0Love this 0Oh no 0 - Kevin M.Paramus, Verenigde Staten0724 okt 2023
The dealership lied to me when I went to pay off my vehicle, they made me open up a loan to pay off my vehicle because they couldn't take my payment at their location. This cost me extra hundreds when I called them they say they're working on it if they answer the phone
Helpful 0Thanks 0Love this 0Oh no 0 - 15 sep 2021
I bought a car from them mini many years ago and returned to them for my newest vehicle and I can't say enough good things.
The owner was friendly and engaging and our salesman Ulysses was amazing. He wasn't pushy he gave us time to think, and above all else he served our country and was in the airborne division. That right there makes me want to give him my money.
I felt comfortable, and pressured and like I can ask any question I want it and I got a great value for my money I would highly recommend them to anyone looking for a new vehicle in the areaHelpful 2Thanks 0Love this 2Oh no 0 - Kathy V.Fair Lawn, Verenigde Staten0321 jan 2023
MY husband purchased a Tahoe from Gary Monnecka and we had an excellent experience. Gary was very professional, polite, knowledgeable, & friendly. He took the time to answer any questions or concerns we had about the vehicle. I bought a vehicle 2 years ago from Hawthorne Chevrolet and we returned to purchase another one. Therefore, I highly recommend them.
Helpful 0Thanks 0Love this 0Oh no 0 - Mary R.NJ, Verenigde Staten0118 nov 2022
Robert DeSimone was Fabulous as a salesman and taking care of what we needed in a vehicle. From the moment we walked in to when we drove away with our car, everyone was helpful and patient. We can't thank Robert & The staff enough for their kindness and for helping us find a vehicle in this tough time in 2022. Thank you
Helpful 0Thanks 0Love this 0Oh no 0 - Phill W.Clifton, Verenigde Staten01215 mei 2022
Had a excellent experience at Hawthorne Chevrolet and would definitely recommend them to friends and family. Tom Brown is amazing, he helped make the buying experience carefree and painless. He was extremely helpful and made things very comfortable. I was then referred to an equally fantastic finance agent Carrie Bickford. She was never pushy, explained everything and answered all my questions.
Helpful 0Thanks 0Love this 0Oh no 0 - Firo F.Bergen County, Verenigde Staten01826 mrt 2022Bijgewerkte review
SERVICE DEPT......They go through your center console and steal your change when your car is in for service. Had a great experience several years ago with the sales dept.
Helpful 0Thanks 0Love this 0Oh no 03 dec 2017Vorige reviewThis dealership goes above and beyond to satisfy their customers. We have leased our last 2 vehicles from them and their prices cannot be beat. They will find your vehicle even if they have to go to another dealer to get it and still give a great deal. Our salesman Dennis Johnson went the extra mile to find our vehicle and got us a great deal. Naturally everyone prices around. Other dealers were a significant amount more a month on our lease for the same exact vehicle and terms. Within 2 days Hawthorne had the vehicle, from another state. We will not hesitate to go back when it is time for a new vehicle. If you are looking for a Chevy visit Hawthorne and ask for Dennis Johnson.